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Connecting

Once the state reads Running, click the instance name; the "Connect" tab opens by default.

Connection details

Option 1: web terminal (easiest)

The blue Terminal button at the top right opens a root shell in your browser.

Nothing to install, no key to download, no SSH to configure. Best for a quick look or a one-off command.

Web terminal

The two commands worth running first — confirm the GPU is there, and confirm the framework can see it:

nvidia-smi --query-gpu=name,memory.total,driver_version --format=csv
python -c "import torch; print(torch.__version__, torch.cuda.is_available())"

True means CUDA is working and you can get started.

Option 2: direct SSH

The Connection panel gives you two things:

FieldUse
SSH commandPaste straight into your local terminal
ConnectionIP:port for VS Code Remote, FinalShell and similar

Click Download key for the private key, then:

# ssh refuses to use a key with loose permissions
chmod 600 nexgpu_key

# Run the command shown on the page
ssh -p 21117 [email protected] -i nexgpu_key

:::tip Your own key is more convenient Paste your ssh-ed25519 AAAA... public key under "Add public key" and save, then connect with your own private key instead of downloading one per instance. To have every future instance carry it automatically, set a default key in Account settings. :::

:::info This is a direct connection The address is the machine's own public IP and port. There is no relay in between, so latency is simply your distance to that machine. :::

Option 3: Jupyter

If the environment ships Jupyter, "Open Jupyter" is enabled. It opens in a new tab with the token already applied.

:::warning Your browser will warn "connection is not private" first That is expected — direct Jupyter access uses the instance's self-signed certificate. The page explains this and offers "I understand, open anyway". :::

Port mappings: running your own service

Open the Advanced tab; the port mapping table is at the top.

Port mappings

Left is the port inside the container, middle is the matching public address, right is what it is for.

Beyond the reserved purposes (SSH, Jupyter, TensorBoard, control panel), ports 9000–9009 are set aside for your own services: listen on any of them inside the container and reach it at the public address in the table.

For example, serving with vLLM:

# Listen on 9000 inside the instance
vllm serve Qwen/Qwen2.5-7B-Instruct --port 9000 --host 0.0.0.0

Then use the public address from the 9000 row, e.g. http://203.0.113.42:21100/v1.

:::danger Port mappings are fixed at creation They cannot be added or changed afterwards. Decide how many services you will expose before ordering. If the spare ports are not enough, you have to create a new instance. :::

:::tip Bind to 0.0.0.0 A service listening only on 127.0.0.1 is unreachable from outside the container. Remember --host 0.0.0.0 or your framework's equivalent. :::

When you cannot connect

SymptomCheck
SSH complains permissions are too openchmod 600 the key file
Connection refused or times outConfirm the state is Running, not Preparing
Your own service is unreachableIs it on 0.0.0.0? Is the port in the table?
Jupyter will not openDoes the environment carry the Jupyter tag? Accept the certificate prompt

Still stuck — message Telegram support with the instance number.